Visual ID

      We specialize in evolving brands through their customer touch points.

      The world is changing faster than ever, and brands must be able to adapt to evolving market conditions and meet new customer needs and desires. By offering a design strategy combined with tangible design solutions, we have the ability to create significant and positive change. We always work in close collaboration with your internal team.

      Adapting to Customer Expectations

      Many companies need to adjust their sales channel ratio to meet evolving customer expectations and reduce costs, while maintaining a strong brand experience and product offering.

      We have the expertise and resources to develop a comprehensive strategy, concept, and design, and to implement and optimize it.

      Creating a Seamless Customer Experience

      Our focus is on physical touch points, including concept and product development, physical spaces, and integrating these experiences with online channels to create a seamless customer experience across all channels.


      Clients

      Illustration

      KIA

      KIA - CAR RETAILERS












      New concept
      for car retailers.

      Kia launched a concept for car retailers that reflects the brand's modern look and feel.











      Illustration

      Visual ID adapted the concept to Scandinavian conditions, both in design and construction, but also in a more brand-building solution that integrates the purchase journey into one digital flow.

      The concept offers improved customer service and an enhanced user experience through the use of modern tech.

      Our design solution and construction are cost-effective and fast to implement on-site, which is important for big rollouts like these.






      TELIA

      TELIA - OMNI RETAIL CONCEPT

      Combining online and physical retail.

      A new digitalized retail experience that will drive Telias sales channels closer to each other.

      Illustration

      The Telia Company retail concept blends online and offline shopping for a seamless brand and functional experience. By identifying the best values and functions from each channel, we enhance the customer experience in both. Our goal was to bring this concept to physical retail and allow customers to switch between channels as desired.

      Illustration

      Scandinavian modern with a digital feel

      Experience, service and product, wrapped in a new style to correspond to Telia's new brand strategy implemented online.
      Colored glass, 2D surfaces, thin planar design elements and digital screens add a digital feel. Scandinavian materials, colors and shapes tie the design together.

      Illustration
      Illustration

      "Online shopping" is the underlaying framework for the retail concept, but we emphasise the unique values and functions that a physical retail environment can offer - such as personal meetings and tangeble experiences.

      GAS AUDIO

      Illustration

      GAS AUDIO - REMAKING THE BRAND

      Bold designs for your ears.

      Redefining a swedish car audio hero - Brand, strategy and product development.

      See more cases?

      We specialize in evolving brands through their physical touch points.

      The world is changing faster than ever, and brands must be able to adapt to changing market conditions and meet new customer needs and desires.

      Many companies need to adjust their sales channel ratio to meet evolving customer expectations and reduce costs, while maintaining a strong brand experience and product offering.

      By offering design strategy combined with tangible design solutions, we have the ability to create significant and positive change. Always working in close collaboration with our clients. 

      Our focus is on physical touch points, including concept and product development, physical spaces, and integrating these experiences with online channels to create a seamless customer experience across all channels.

      Visual ID

      We have the expertise and resources to develop a comprehensive strategy, concept, and design, and to implement and optimize it.